Settings
Settings let you customize NORDVEST to fit your needs. Access settings from the gear icon in the navigation.
Users
Manage your team members (Admin only). Each user needs at least an email or username to log in.
Adding Users
- Click Add User
- Enter their name
- Provide email and/or username (at least one required)
- Select their role
- Generate a password or enter one manually
- Save
Tip: Use the Generate button to create a secure passphrase. Copy it immediately—it won't be shown again.
QR Codes for logging in
For users who are using the mobile app this can be easier to use to log in - especially for those tech's who tend to just walk in and say "how do I log in?". Just pull up the QR code, and then show them their PIN. They scan, and type the pin, and tada. You can print this out and put it on their clipboard if they need. Just keep that pin safe.
You can create new QR codes or PINs if they lose them.
User Roles
| Role | Permissions |
|---|---|
| Admin | Full access—manage users, billing, company settings, and all service operations |
| Service Manager | Oversee technicians, accept logged work, manage customers and assets |
| Technician | View customers and assets, log service work for review, record hour readings |
Resetting Passwords
Admins can reset any user's password:
- Click the menu on the user row
- Select Reset Password
- Generate or enter a new password
- Share the password with the user
Company Settings
Configure your company's defaults:
General
- Timezone — Your company's timezone for date and time display
- Date Format — How dates are displayed throughout NORDVEST
- Time Format — 12-hour or 24-hour time display
- First Day of Week — Sunday or Monday
Company Logo
Upload your company logo to display on work orders and throughout the application:
- Go to Settings → Company → Logo
- Upload a PNG, JPG, or SVG file (max 2MB)
- Preview the logo before saving
- Click Save Logo
To remove the logo, click Remove on the current logo preview.
Asset Types
Manage the types of equipment you service.
System Types
NORDVEST includes built-in asset types for common compressed air equipment:
- Blower
- Compressor - Piston
- Compressor - Rotary Screw
- Compressor - Vane
- Compressor - Scroll
- Vacuum Pump
- Air Dryer - Refrigerated
- Air Dryer - Desiccant
- Filter Housing
- Receiver Tank
- Other
System types can be deleted, and you can customize them for your needs.
Custom Types
Create your own asset types for equipment not covered by the defaults:
- Go to Settings → Asset Types
- Click Add Type
- Enter the name
- Choose whether it tracks hours
- Save
Custom types appear alongside system types when adding assets.
Hour Tracking
When creating or editing an asset type, you can enable hour tracking. This:
- Adds hour reading fields to assets of this type
- Enables hour-based service intervals for components
- Shows usage metrics on the asset detail page
Enable hour tracking for equipment with runtime meters (compressors, dryers with hour counters).
Component Types
Manage the types of parts you track inside assets.
System Types
Built-in component types include:
- Oil Filter (consumable)
- Primary Air Filter (consumable)
- Secondary Air Filter (consumable)
- Oil (consumable)
- Belt
- Drive
- Primary Separator (consumable)
- Secondary Separator (consumable)
- Filter Element (consumable)
- Desiccant (consumable)
Custom Types
Create Component types specific to your work:
- Go to Settings → Component Types
- Click Add Type
- Enter the name
- Mark as consumable if it's a regular replacement item
- Set default service intervals (months and/or hours)
- Save
Service Intervals
Each consumable Component type can have default service intervals:
- Months — Time-based replacement (e.g., every 12 months)
- Hours — Runtime-based replacement (e.g., every 2,000 hours)
These defaults apply when adding components to assets.
Custom Fields
Custom fields define the custom attributes that can be tracked on assets. Each field has:
- Key — Machine name (e.g.,
horsepower) - Label — Display name (e.g., "Horsepower")
- Type — Number, text, or select (dropdown)
- Unit — Display unit (e.g., "HP", "PSI", "gallons")
- Validation — Min/max values, required status
You can also link these to a Customer
Linking Fields to Asset Types
After creating custom fields, link them to asset types:
- Go to Settings → Asset Types
- Click an asset type to edit
- Add or remove custom fields
- Set the display order
- Override the required status if needed
Example: The "Horsepower" field is linked to compressor types but not to filter housings.
Asset Templates
Asset templates pre-populate common equipment configurations:
- Go to Settings → Asset Templates
- Click Add Template
- Select the asset type
- Pre-fill metadata values
- Select component types to include
- Save
When adding a new asset, select a template to auto-fill these values.
User Settings
Individual users can customize their own experience:
Profile
Update your name and contact information.
Password
Change your password. NORDVEST requires:
- Minimum 12 characters
- Not a known compromised password
Tip: Use a passphrase—four or five random words are both secure and memorable.
Two-Factor Authentication
Add an extra layer of security to your account:
- Go to Settings → Two-Factor Authentication
- Scan the QR code with your authenticator app
- Enter the verification code
- Save your recovery codes somewhere safe
Once enabled, you'll need your phone to log in.
Appearance
Choose your preferred display mode:
- Light — Standard light theme
- Dark — Dark theme for low-light environments
- System — Automatically matches your device's display setting
Best Practices
- Upload your company logo — Appears on work orders and branding
- Configure custom fields early — Define the attributes you want to track
- Create templates for common equipment — Saves time when adding assets
- Add custom types as needed — Don't over-engineer upfront
- Set service intervals on component types — Enables proactive maintenance tracking
- Set estimated service times — Helps with scheduling and capacity planning
- Enable 2FA for admins — Protect accounts with elevated access
- Review settings periodically — As your business changes, update NORDVEST